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Nokia Customer Care
6b - Baseband Troubleshooting
                                 Company Confidential
      RH-29
Issue 1  05/2004
        Copyright ©
 2004 Nokia Corporation
Page 27
Company Confidential
Memory troubleshooting
Most memory related errors are found through flashing the device, flashing the device is 
therefore recommended before any of the steps described in this chapter. Check flashing 
troubleshooting section first.
There are however a few memory related errors that cannot be found through flashing. 
- SDRAM(D310) partially damaged. This can mean that the SDRAM 
component itself is partially damaged and all the memory locations can-
not be successfully read or there is a soldering problem somewhere 
either under UPP or SDRAM. There is a BB self test for testing SDRAM 
component quite thoroughly, but the problem is that if SDRAM doesn't 
function properly one may not be able to run those tests as SDRAM is 
used during the device boot and self-test cannot be run if the device 
hasn't booted.
DEVICE may inform about being "out of memory " more often than it 
should
- flash1 (D312) is partially/totally damaged. During flashing the manu-
facturer, device and revision id's are read, but flashing is done based on 
id's of the flash0 (D311). This means that one cannot see any error 
messages displayed on Phoenix window during flashing if flash1 is fail-
ing. Id's are however displayed on the Phoenix window and successful 
read of flash1 id's can be checked from there.