Superior W880I 用户手册

83

Troubleshooting

I do not understand the language 
in menus
Possible cause: The wrong language 
is set in the phone.

Solution: Change the language 

I cannot turn on the phone
Possible cause: The battery is 
discharged.

Solution: Recharge the battery 

 

Solution: Turn the phone on with the 
charger attached. If the phone starts, 
restart the phone with no charger 
attached.

I cannot charge the phone or battery 
capacity is low
Possible cause: The charger is not 
properly connected to the phone.

Solution: Make sure that the charger 
connector clicks properly into place 
when connected 

battery.

Possible cause: The battery connection 
is poor.

Solution: Remove the battery and clean 
the connectors. You can use one of 
the following lightly soaked in alcohol; 
a soft brush, a cloth or a cotton bud. 
Make sure that the battery is completely 
dry before you put it back. Check that 
the battery connectors in the phone 
are not damaged.

Possible cause: The battery is worn 
out and needs to be replaced.

Solution: Try another battery and 
charger for the same phone model, 
or visit your retailer and ask them to 
verify if the battery and charger are 
working properly.

The phone turns itself off
Possible cause: The 

 button 

has been pushed unintentionally.

Solution: Turn on the automatic key 
lock, or lock the keypad manually 

Possible cause: The battery connection 
is poor.

Solution: Make sure the battery is 
inserted correctly