Epson expression 1640xl 用户手册

If you’re having problems, this section answers some of the most common questions. 
For additional software troubleshooting tips, see your electronic EPSON Expression 
1640XL Online Reference Guide. 

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Check your cable connections. If 
your cable is securely connected to 
both the scanner and computer, 
try another cable. If you have a 
USB connection, use an EPSON 
USB cable. If you have a SCSI 
connection, try using a high 
quality, shielded SCSI cable, and 
be sure to restart your computer 
after you change the cable.

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The USB connection only 
supports a Macintosh, Windows 
98 or Windows 2000 system. 
Windows 2000 or Windows 98 
must be preinstalled on your 
system, not upgraded. There is no 
USB support for Windows 95 or 
Windows NT.

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Make sure your scanner is on. 
If you opened your host 
application before you turned on 
the scanner, close your application 
and reopen it. If that doesn’t 
work, restart your system.

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If your scanner is connected to a 
USB hub, try connecting it 
directly to the computer’s USB 
port.

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Check the Plug and Play option 
for your computer; it should be 
active (Windows 95, 98 and 2000 
only).

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If you have a SCSI connection, 
turn off both your scanner and 
computer. Then turn on your 
scanner before you turn on the 
computer.

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If you have a SCSI connection, 
make sure your SCSI board is 
installed correctly.

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If the SCSI board is found, 
but not the scanner, check 
the SCSI terminator and ID. 
Make sure the SCSI ID doesn’t 
conflict with another SCSI device.

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If you’ve replaced your SCSI 
board or changed the SCSI ID, 
you may need to uninstall and 
reinstall your scanner software. See 
the instructions beginning on 
page 141.