Cadillac xlr 2004 用户手册

Customer Assistance Information ......................7-2

Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text

Telephone (TTY) Users ................................7-4

Customer Assistance Offices ............................7-4
GM Mobility Program for Persons with

Disabilities ..................................................7-5

Roadside Service ...........................................7-5
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event

Data Records .............................................7-8

Reporting Safety Defects ................................7-10

Reporting Safety Defects to the United States

Government ..............................................7-10

Reporting Safety Defects to the Canadian

Government ..............................................7-10

Reporting Safety Defects to General Motors .....7-11
Service Publications Ordering Information .........7-11

Section 7

Customer Assistance Information

7-1