Xerox 685 用户手册

Troubleshooting

16-4

 

WorkCentre Pro 665/685/765/785

Phonebook data 
was lost

Phonebook information was 
lost

Reprogram the dial data from 
the control panel or Control 
Centre.

Comm. error - retry

The communication did not 
end normally.

The error occurs only when 
direct transmission feature 
was selected. Resend the 
document again.

Drum life warning

The drum counter has 
reached 9,000 pages.

Replace the Drum Unit. See 
“Replacing the Drum Unit”.

Replace drum

The drum unit has reached 
the end of its life.

Replace the drum unit. See 
“Replacing the Drum Unit”.

Toner is low

The Toner sensor detected 
"toner low" status.

Replace the toner cartridge.

Out of toner

The Toner sensor detected 
"toner end" status.

Replace the toner cartridge.

Power failure

The power has been turned 
off during an operation or a 
document in memory has 
been lost.

Review the Power Failure 
List.

Control panel open

The control panel is open

Close the control panel

Top cover is open

The top cover is open

Close the top cover.

Document jam

A document jam occurred.

Open the control panel and 
remove the document.

Paper jam XX

A piece of paper has been 
misfed.

"xx" specifies the cause of the 
paper jam. See the paper jam 
error code table.

Paper Tray is empty

All paper trays are empty.

Add paper to the paper trays 
and ensure the trays are 
closed correctly.

Upper paper empty

The upper paper tray is 
empty.

Add paper to the upper paper 
tray and close the tray 
correctly.