Xerox docucolor 8000ap 用户手册

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DocuColor 7000AP/8000AP Quick Start Guide
18
Exercises
Maintenance
 - Touch the Customer Replaceable 
Unit button to display the status of the Dry 
Ink/Toner Cartridges, Dry Ink/Toner Waste Bottle, 
Charge Corotrons and Fuser Web. 
Exercise 7. How to call for service
Refer to the UI when there is a problem with the 
digital press or an accessory. A status code and 
suggested solutions are displayed on the screen. 
Follow all steps in the suggested solutions until the 
problem is corrected. If the problem persists, call 
for assistance.
Prior to your call, record the following information:
1.
A complete description of the problem.
2.
Fault Code(s) located at the top of the Control 
Panel.
3.
The Machine Serial Number. Press the 
Machine Status
 button and then touch the 
Machine Details
 tab to read the serial 
number. If the serial number is not displayed, 
open the Right/Left Front Doors of the digital 
press. The serial number is also on a white 
label on the bottom front frame.)
a. If copy quality is the problem, have a 
sample available to help you describe the 
defect.
a. If possible, use a phone near the press 
when calling for assistance.
For system support, user help, and service support, 
call the appropriate number:
US: 
1-800-821-2797
 (Includes TTY Support)
Canada: 
1-800-939-3769
www.xerox.com/eSupportCentre
Green check
Status is Okay.
Yellow check
Indicates a Warning.
Red circle 
Indicates a Fault