Xerox 3225 用户手册

QMS 3825/3225/2025 User's Guide

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Sources of Support

If you call for assistance, have the following information ready so our 
technicians can help you more quickly:

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Your phone number, fax number, and shipping address

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A description of the problem

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The printer model and serial number

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The type of host computer you are using

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The type and version of operating system you are using

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The interface your are using, and, if serial, the protocol

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The application and version you are using

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The emulation you are using

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Your printer firmware version (listed on status and start-up pages)

QMS National Service Telephone Numbers

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Note: Above numbers are valid in the United States. To contact QMS

in other countries, see world-wide office numbers on the next page.

Call for service information and maintenance pricing 
for repair of all QMS printers and printers of various 
other manufacturers

On Site Service and Depot Repair Information

7 am to 7 pm Central Time

Spare Parts Ordering and Information

8 am to 5 pm Central Time