games-pc reservoir dogs 用户手册
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Register online at www.eidosregistration.com
EIDOS, INC., LICENSE & LIMITED WARRANTY
Eidos, Inc., warrants to you, the original purchaser of this disc, that for a period of
ninety (90) days from the date of your purchase, this disc shall be free from defects
in materials and workmanship. If, at any time during the applicable ninety (90) day
warranty period you determine that this limited warranty has been breached, Eidos,
Inc., agrees, in its sole option, to repair or replace, free of charge, any such disc,
provided the disc is returned postage-paid to the Eidos, Inc., Factory Service Center
and a proof of date of purchase is included. This limited warranty is not applicable
to normal wear and tear and shall be void with respect to any defects that arise
from disc abuse, unreasonable use, mistreatment or neglect. This disc is sold “as is”
without any warranties of any kind, express or implied, including implied
warranties of merchantability or fitness for a particular purpose, other than the
limited warranty expressly stated above. No other claims arising out of your
purchase and use of this disc shall be binding on or obligate Eidos, Inc., in any
manner. Eidos, Inc., will not be liable to you for any losses or damages incurred
for any reason as a result of your use of this disc, including, but not limited to, any
special, incidental, or consequential damages resulting from your possession, use
or malfunction of this disc. This limited warranty states the entire obligation of
Eidos, Inc., with respect to the purchase of your disc. If any part of this limited
warranty is determined to be void or illegal, the remainder shall remain in full force
and effect.
For warranty support please contact our Customer Support department at
(415) 615-6220. Our staff is available Monday through Friday, 9:00 a.m. to 12:00
noon and 1:00 p.m. to 5:00 p.m. Pacific Time. You are responsible for all toll
charges. Customer Support Representatives will not provide game hints,
strategies or codes.
ninety (90) days from the date of your purchase, this disc shall be free from defects
in materials and workmanship. If, at any time during the applicable ninety (90) day
warranty period you determine that this limited warranty has been breached, Eidos,
Inc., agrees, in its sole option, to repair or replace, free of charge, any such disc,
provided the disc is returned postage-paid to the Eidos, Inc., Factory Service Center
and a proof of date of purchase is included. This limited warranty is not applicable
to normal wear and tear and shall be void with respect to any defects that arise
from disc abuse, unreasonable use, mistreatment or neglect. This disc is sold “as is”
without any warranties of any kind, express or implied, including implied
warranties of merchantability or fitness for a particular purpose, other than the
limited warranty expressly stated above. No other claims arising out of your
purchase and use of this disc shall be binding on or obligate Eidos, Inc., in any
manner. Eidos, Inc., will not be liable to you for any losses or damages incurred
for any reason as a result of your use of this disc, including, but not limited to, any
special, incidental, or consequential damages resulting from your possession, use
or malfunction of this disc. This limited warranty states the entire obligation of
Eidos, Inc., with respect to the purchase of your disc. If any part of this limited
warranty is determined to be void or illegal, the remainder shall remain in full force
and effect.
For warranty support please contact our Customer Support department at
(415) 615-6220. Our staff is available Monday through Friday, 9:00 a.m. to 12:00
noon and 1:00 p.m. to 5:00 p.m. Pacific Time. You are responsible for all toll
charges. Customer Support Representatives will not provide game hints,
strategies or codes.
PRODUCT RETURN PROCEDURE
In the event our support agents determine that your game disc is defective, you will
need to forward material directly to us. Please include a brief letter explaining what
is enclosed and why you are sending it to us. The agent you speak with will give
you an authorization number that must be included and you will need to include
a daytime phone number so that we can contact you if necessary. Any materials not
containing this authorization number will be returned to you unprocessed and
unopened. Send your postage-paid package to the following address:
need to forward material directly to us. Please include a brief letter explaining what
is enclosed and why you are sending it to us. The agent you speak with will give
you an authorization number that must be included and you will need to include
a daytime phone number so that we can contact you if necessary. Any materials not
containing this authorization number will be returned to you unprocessed and
unopened. Send your postage-paid package to the following address:
Eidos, Inc. Customer Services
RMA# (state your authorization number here)
651 Brannan Street, Suite 400
San Francisco, CA 94107
RMA# (state your authorization number here)
651 Brannan Street, Suite 400
San Francisco, CA 94107
You are responsible for postage of your game to our service center.
CONTACTING TECH SUPPORT
If you have a technical problem with the
game, our Support Department is here
to help. Our web site contains up-to-date
information on the most common
difficulties with our products; this
information is the same as that used
by our support agents. If you are unable
to find the information you need on our
web site, please feel free to contact us via
email, fax, telephone or letter. (When
contacting us via email or fax, please be
sure to put the game title in the subject of
your message.)
game, our Support Department is here
to help. Our web site contains up-to-date
information on the most common
difficulties with our products; this
information is the same as that used
by our support agents. If you are unable
to find the information you need on our
web site, please feel free to contact us via
email, fax, telephone or letter. (When
contacting us via email or fax, please be
sure to put the game title in the subject of
your message.)
ASSISTANCE VIA
THE WORLD WIDE WEB
THE WORLD WIDE WEB
The fastest way to answer most questions
is by visiting our online support. You can
find the latest support information at
http://support.eidosinteractive.com/. Our
support FAQ’s are available 24/7 for your
convenience. These pages are updated
frequently and have the same information
that our support techs will use to answer
your question if you call or email us. The
answers to about 90% of the questions
we are asked can be found there, so it
really is worth the time to take a look!
The second fastest way to get an answer
to your question is to email us. (You will
find our email submission forms at our
web site.) We typically respond to email
queries within 24-48 hours during the
business week. Response times can be
considerably longer over the weekend,
holidays and immediately after a product
release. It all depends on how many
people we have working and how much
email is coming in at any one time, but
we do try really hard to get you the right
answer as quickly as possible. Weekdays,
excluding holidays, during the hours
when the phones are open, we still give
email questions our highest priority.
is by visiting our online support. You can
find the latest support information at
http://support.eidosinteractive.com/. Our
support FAQ’s are available 24/7 for your
convenience. These pages are updated
frequently and have the same information
that our support techs will use to answer
your question if you call or email us. The
answers to about 90% of the questions
we are asked can be found there, so it
really is worth the time to take a look!
The second fastest way to get an answer
to your question is to email us. (You will
find our email submission forms at our
web site.) We typically respond to email
queries within 24-48 hours during the
business week. Response times can be
considerably longer over the weekend,
holidays and immediately after a product
release. It all depends on how many
people we have working and how much
email is coming in at any one time, but
we do try really hard to get you the right
answer as quickly as possible. Weekdays,
excluding holidays, during the hours
when the phones are open, we still give
email questions our highest priority.
Through this site you will also have
access to our FTP (File Transfer Protocol)
area where you can download patches
and new enhancements as soon as they
become available.
access to our FTP (File Transfer Protocol)
area where you can download patches
and new enhancements as soon as they
become available.
ASSISTANCE VIA TELEPHONE
OR FAX
OR FAX
We are available to take your calls
Monday through Friday, 9:00 a.m. –
12 noon and 1 p.m – 5:00 p.m.,
Pacific Time at (415) 615-6220 (voice) or
(415) 547-1201 (fax). Our tech support
department is closed on all major
holidays.
Note: You are responsible for all toll
charges when calling.
To ensure the quickest service you will
need to be at your computer and have the
following information at hand:
• A complete listing of your computer’s
Monday through Friday, 9:00 a.m. –
12 noon and 1 p.m – 5:00 p.m.,
Pacific Time at (415) 615-6220 (voice) or
(415) 547-1201 (fax). Our tech support
department is closed on all major
holidays.
Note: You are responsible for all toll
charges when calling.
To ensure the quickest service you will
need to be at your computer and have the
following information at hand:
• A complete listing of your computer’s
hardware. (Contact your computer
manufacturer if you are unsure.)
manufacturer if you are unsure.)
• What version of Windows® you
are using.
• A copy of your DirectX Diagnostics
report.
1. Click Start.
2. Click Run.
3. Type dxdiag.
4. Click OK.
5. Click the Save Information button
1. Click Start.
2. Click Run.
3. Type dxdiag.
4. Click OK.
5. Click the Save Information button
and save the file to your computer.
6. When you call our Technical
Support line, either have this file
open or have a printed copy.
If you send an email query you may
attach the file to the email.
open or have a printed copy.
If you send an email query you may
attach the file to the email.
• What error message(s), if any, you
have had.
• How the game is currently configured.
NOTE: OUR SUPPORT AGENTS DO NOT HAVE AND WILL NOT GIVE
GAME HINTS STRATEGIES OR CODES
GAME HINTS STRATEGIES OR CODES
TECH SUPPORT
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