Panasonic ICX 手册
78
ICX (International) issued December 1999
ICX-40-200
Chapter 5 - Special Applications
Section 200 - General Description
•
Agent IDs per Group: 64
•
Maximum Agent IDs per ACD Unit: 64
•
Number of Agents Simultaneously Logged In: 32
•
Supervisor IDs per Group: 1
•
Supervisor IDs per ACD Unit: 6
•
Voice Ports per Group: 4
•
Voice Ports per ACD Unit: 4
•
Music Ports: 1 (on main unit/external MOH source)
•
MIS Monitor Ports: 1 (RS232C 9600bps)
•
Guidance Length: 1-96 seconds (changeable)
•
Number of Guidance Messages: 1-6 (changeable)
•
Total Guidance Recording Time Allowed: 96 seconds