Acer AC4B SM50 KB.I140A.015 用户手册
产品代码
KB.I140A.015
Chapter 4
127
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.
Obtain the failing symptoms in as much detail as possible.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
4.
If the Issue is still not resolved, see “Online Support Information” on page 209.
Symptoms (Verified)
Go To
Power On Issue
Page 128
No Display Issue
LCD Failure
Page 131
Internal Keyboard Failure
Page 131
TouchPad Failure
Page 132
Internal Speaker Failure
Page 132
Internal Microphone Failure
Page 134
ODD Failure
Page 136
Modem Failure
Page 139
WLAN Failure
Page 139
Thermal Unit Failure
Page 140
Other Functions Failure
Page 141
Intermittent Failures
Page 142
Undermined Failures
Page 142
Chapter 4