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Frequently Asked Questions
Q: How do I set up my Digital Picture Frame?
A: It is very simple to get you Digital Picture Frame out of the box and running in
A: It is very simple to get you Digital Picture Frame out of the box and running in
just a few minutes. Just plug the power adapter into the Digital Picture Frame
and into a standard wall socket. Insert a memory card into the appropriate
card slot on the side of the Digital Picture Frame and turn it on. Your first
slideshow will automatically start to play.
and into a standard wall socket. Insert a memory card into the appropriate
card slot on the side of the Digital Picture Frame and turn it on. Your first
slideshow will automatically start to play.
Q: What memory cards can the Digital Picture Frame read?
A: Compatible memory cards include Secure Digital™, Multi-Media Card™,
A: Compatible memory cards include Secure Digital™, Multi-Media Card™,
Memory Stick™, Memory Stick Pro™, Memory Stick Duo™, Memory Stick Pro
Duo™, and Compact Flash™.
Duo™, and Compact Flash™.
Q: I set up the Digital Picture Frame; why does it not turn on?
A: The adapter may be not securely connected to the Digital Picture Frame or wall
A: The adapter may be not securely connected to the Digital Picture Frame or wall
socket, or the Power Switch may not be on. Please check if the adapter is
properly plugged to the Digital Picture Frame and the wall socket.
properly plugged to the Digital Picture Frame and the wall socket.
Q: I have a memory card in the Digital Picture Frame; why can't I view my photos?
A: First, check whether the memory card is one of the listed above and the images
A: First, check whether the memory card is one of the listed above and the images
are one of the formats listed in the Specification on page 6. Second, turn the
Digital Picture Frame off and make sure that the memory card is facing the
correct direction and is inserted all the way into the card slot and. Third, turn
the Digital Picture Frame on; you should see the Select Mode Screen. Follow
the instruction of Card Selection to select your memory card.
Digital Picture Frame off and make sure that the memory card is facing the
correct direction and is inserted all the way into the card slot and. Third, turn
the Digital Picture Frame on; you should see the Select Mode Screen. Follow
the instruction of Card Selection to select your memory card.
Note: Some digital cameras save images in other formats. Please refer to your
camera's manual if your photo format is not listed in the Specification.
Q: Why is the picture display slower with some pictures and faster with others?
A: Higher resolution pictures will be loaded slowly. Try to use lower resolution
A: Higher resolution pictures will be loaded slowly. Try to use lower resolution
pictures or down sampling your images. See your camera's operating manual
for details on downsizing your photos.
for details on downsizing your photos.
Q: Does the Digital Picture Frame support all JPEG files?
A: No. The Digital Picture Frame supports the JPEG files taken by a digital
A: No. The Digital Picture Frame supports the JPEG files taken by a digital
camera. It may not read all image files downloaded from the Internet or from
other graphic applications.
other graphic applications.
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