Wavenet Technology Pty Ltd. DWM0001 用户手册

Troubleshooting___________________________________________________________Dualwave M User Manual

Wavenet Technology

The Online LED is flashing quickly and I cannot access the network.

Your device has been denied access to the network. Contact your
mobile network operator or supplier.

The On/Low Battery indicator is flashing red and green
simultaneously.

Press the On/Off button to switch the unit off. Wait for about five
seconds and press the On/Off button again to switch the unit back on.
Please note that any messages currently being downloaded may be lost.

If the On/Low battery indicator is still flashing red and green
simultaneously, the Dualwave M needs to be reprogrammed. See page
25 for the procedure on updating the firmware.

I tried to perform a HotSync

operation but it did not complete

successfully.

Make sure HotSync

Manager is running. If the HotSync

Manager is

running, exit and restart it.

Check the cable connections between the Dualwave M and the PC.

Make sure that all connectors are clean. If necessary, use a pencil
eraser to clean them.

Make sure your Dualwave M resets before trying again. Turn off your
modem, wait a minute and then try again.

I can’t get the Dualwave M to charge.

Check that the Battery Charger LEDs are displaying red. The LEDs
change to green when the PDA and Dualwave M are fully charged.

Confirm that the battery charger power cable is properly connected to
the data comms PC connector.

Confirm that your battery charger is plugged into an AC outlet and that
the AC outlet has power.

If you are charging both the PDA and the Dualwave M together, ensure
that the PDA is connected to the Dualwave M first, before connecting
the Charger.

Technical Support

If, after reviewing all the sources listed you cannot solve your problem,
contact your supplier.