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If your EchoPoint Reader SR-640-101 presents a problem that
neither this manual nor troubleshooting tips can help you solve,
you can contact Savi Customer Support in either of two ways:
neither this manual nor troubleshooting tips can help you solve,
you can contact Savi Customer Support in either of two ways:
•
Telephone 1-888-994-SAVI (7284) between 8:00 a.m. and
5:00 p.m.
5:00 p.m.
,
Pacific Time
•
Or send e-mail to help@savi.com at any time
Whether you contact Savi by telephone or e-mail, please have the
exact sequence of operations (if possible) that caused the problem
and the following information available:
exact sequence of operations (if possible) that caused the problem
and the following information available:
•
Site location
•
Incident description
•
Estimated severity level of the incident
•
Model number and version
•
Serial number
•
Computer type (Gateway, Dell, etc.) and model
•
Operating system and service pack level
•
Network protocol