R F Technologies Inc PCFSZ24 用户手册
Chapter 4: Handling Events
78
Series 5.0 Software (0510-1059-A_DRAFT) - User Guide
Device Fault
This alarm occurs when a problem has been detected with a device. There are several types of Device Fault events
that can occur in the system, for example: Device Tamper, RF Interference, Communications Failure, and
Unresponsive RF. Possible causes are that the device has experienced a loss of power, it has an invalid address, or
the network connection is broken. Quick Response devices also report low battery conditions as Device Faults.
that can occur in the system, for example: Device Tamper, RF Interference, Communications Failure, and
Unresponsive RF. Possible causes are that the device has experienced a loss of power, it has an invalid address, or
the network connection is broken. Quick Response devices also report low battery conditions as Device Faults.
An Unresponsive RF event occurs when a transmitter, used to monitor a door controller, can not get a proper
reading from a blocked antenna. Antenna blockage can be due to the range setting or noise tolerance setting.
reading from a blocked antenna. Antenna blockage can be due to the range setting or noise tolerance setting.
To respond to a Device Fault Alarm
1. From the Client computer, click anywhere in the Alarm Message Box to access the Event Information
window.
2. The Event Information window provides more information about the Device Fault event. This
information may be helpful when communicating the event to your System Administrator.
3. Contact your System Administrator or call RF Technologies Customer Solutions Team at (800) 669-
9946 or (262) 790-1771.
Low Battery
This alarm appears in bottom toolbar when a transmitter currently enrolled in the system has a low battery. You
cannot clear a Low Battery Alarm; the alarm remains for the duration of time that the transmitter is enrolled in
the system. It does not disappear until the transmitter is discharged from the system and removed from the facility
or assigned a Missing status in the Configurations, Global Settings menu (refer to the Series 5.0 Software
Administrator Guide).
cannot clear a Low Battery Alarm; the alarm remains for the duration of time that the transmitter is enrolled in
the system. It does not disappear until the transmitter is discharged from the system and removed from the facility
or assigned a Missing status in the Configurations, Global Settings menu (refer to the Series 5.0 Software
Administrator Guide).
Once the transmitter is discharged from the system, follow your warranty policy regarding the discard of the
transmitter. For more information about transmitters and transmitter care, see the appropriate Transmitter User
Guide.
transmitter. For more information about transmitters and transmitter care, see the appropriate Transmitter User
Guide.
N
OTES
:
•
The system will not allow you to link a Mother transmitter that has a low battery.
•
Quick Response devices report low battery conditions as Device Faults.