Cidco Communications Corporation CL990 用户手册
TROUBLESHOOTING
20
TROUBLESHOOTING
Are you having trouble with your phone? Here are some of the most
common problem areas and solutions.
common problem areas and solutions.
S
YMPTOM
C
ORRECTIVE
A
CTION
Blank or faint
screen
screen
Turn the handset on and place it in the cradle for sev-
eral seconds. Ensure the handset is making contact
in the cradle.
Check the AC adapter.Be sure that the adapter is not
damaged and that it is securely plugged into a work-
ing outlet. Also check that the wall plug is not con-
trolled by a wall switch.
Recharge or replace the battery. See
eral seconds. Ensure the handset is making contact
in the cradle.
Check the AC adapter.Be sure that the adapter is not
damaged and that it is securely plugged into a work-
ing outlet. Also check that the wall plug is not con-
trolled by a wall switch.
Recharge or replace the battery. See
Install Battery
on page 7, for details.
Caller ID/
Caller ID on Call
Waiting doesn’t
work properly
Caller ID on Call
Waiting doesn’t
work properly
Verify that Caller ID service is active. Call your tele-
phone company’s business office to ensure that your
services are active. You can verify that your Caller ID
on Call Waiting is active by listening for a double tone
which indicates that another call is being received.
Check the AC adapter. Be sure that the adapter is not
damaged and that it is securely plugged into a work-
ing outlet. Also check that the wall plug is not con-
trolled by a wall switch.
phone company’s business office to ensure that your
services are active. You can verify that your Caller ID
on Call Waiting is active by listening for a double tone
which indicates that another call is being received.
Check the AC adapter. Be sure that the adapter is not
damaged and that it is securely plugged into a work-
ing outlet. Also check that the wall plug is not con-
trolled by a wall switch.
Charge light does
not work
not work
Check whether the handset is making contact in the
cradle.
Check the AC adapter. Be sure that the adapter is not
damaged and that it is securely plugged into a work-
ing outlet. Also check that the wall plug is not con-
trolled by a wall switch.
cradle.
Check the AC adapter. Be sure that the adapter is not
damaged and that it is securely plugged into a work-
ing outlet. Also check that the wall plug is not con-
trolled by a wall switch.
Handset lights do
not work.
not work.
Verify that the handset is turned on.
Press the TALK key to test. The TALK light should
come on.
Recharge or replace the battery. See
Press the TALK key to test. The TALK light should
come on.
Recharge or replace the battery. See
Install Battery
on page 7 for more details.
Check to see that you have turned on the New Call
Light as a setting. See
Check to see that you have turned on the New Call
Light as a setting. See
New Call Light on page 10 for
instructions.
INCOMPLETE
DATA
DATA
Call information was distorted before reaching the
unit. Normal static on the telephone line can cause
an INCOMPLETE DATA message. If this condition per-
sists, check with your telephone company to ensure
that there is not a problem with your phone line.
unit. Normal static on the telephone line can cause
an INCOMPLETE DATA message. If this condition per-
sists, check with your telephone company to ensure
that there is not a problem with your phone line.
SuperManual.book Page 20 Thursday, August 19, 1999 12:50 PM