VeriFone UX301SM 用户手册

UX400 CTLS R

EADER

 I

NSTALLATION

 G

UIDE

For UX400 problems, contact your local VeriFone representative or service 
provider.

For device product service and repair information:

USA – VeriFone Service and Support Group, 1-800-834-4366, 

Monday - Friday, 8 A.M. - 8 P.M., eastern time.

International – Contact your VeriFone representative.

Before returning the CTLS reader to VeriFone, you must obtain a Merchandise 
Return Authorization (MRA) number. The following procedure describes how to 
return one or more CTLS units for repair or replacement (U.S. customers only).

Gather the following information from the printed labels (see 

) on the 

bottom of each unit to be returned:

Product ID, including the model and part number. For example,

“M159-400-xx-WWB” and “PTID xxxxxxxx.”

Serial number (S/N xxx-xxx-xxx).

Within the United States, call VeriFone toll-free at 1-800-834-4366.

Select the MRA option from the automated message. The MRA department is 

open Monday–Friday, 8 A.M.–8 P.M., eastern time.

International customers, please contact your local VeriFone representative for 

assistance with your service, return, or replacement.