Bose Corporation 414255 用户手册

Maintenance and Care

The speaker 

indicates a 

connection, 

but is not 

playing music

• Ensure the device you want to hear is connected to the speaker and playing audio.

• Ensure the speaker is not muted and the speaker volume is turned up.

• Turn up the volume on your device.

• Your Bluetooth

®

 device may be out of range. Try moving it closer to the speaker.

• Move your device away from any device that generates  electromagnetic 

 interference, such as another Bluetooth device, cordless phone,microwave  

oven, or wireless router. 

• If possible, turn off all other nearby Bluetooth devices or disable their Bluetooth 

functionality and reconnect the device you want to hear.

• Refer to the owner’s guide, help system, or technical support for your Bluetooth 

device to learn how it pairs with other Bluetooth devices.

• Turn the speaker off and back on. 

• Reset the speaker. Press and hold Mute on the speaker for ten  seconds until all 

status  indicators briefly illuminate and the speaker turns off. Turn the speaker on 

again, and connect your device.

Poor sound 

quality from 

a Bluetooth 

device

Connect your Bluetooth device to the speaker using the AUX connection. If sound 

quality improves using the AUX connection, try these solutions:
• Your Bluetooth device may be out of range. Try moving it closer to the speaker.

• Move your device away from any device that generates  electromagnetic 

 interference, such as another Bluetooth device, cordless phone,microwave  

oven, or wireless router.

• Reduce the number of applications running on your device. Running multiple 

 applications can reduce the amount of internal  resources  available to transmit 

audio. Closing non-essential  applications may improve audio quality.

• Try turning off Wi-Fi

®

 on your device to improve audio quality.

• Try clearing your device from the speaker by disabling  Bluetooth on your device. 

Pair your device and the speaker again.

• If your device is in your pocket, try placing it in open air, without your body between 

the device and the speaker.

• Turn the speaker off and back on.

• Reset the speaker. Press and hold Mute on the speaker for ten  seconds until all 

status  indicators briefly illuminate and the speaker turns off. Turn the speaker on 

again, and pair and connect your device.

• Check for updated software for your Bluetooth device, or go to owners.Bose.com 

for updates to the SoundLink

®

 Bluetooth

®

 speaker III.

No audio or 

poor sound 

quality from 

an AUX 

device

• Ensure your connected device is on and playing audio.

• Ensure the 3.5 mm plug of the stereo cable is fully inserted into the speaker and 

the other end into the AUX device.

• Press AUX on the speaker and ensure the AUX status indicator is on.

• Ensure the speaker is not muted and the speaker volume is up.

• If there is no sound, increase the volume level on the AUX device.

• If sound quality is poor, reduce the volume level on the AUX device.

• Try using a different AUX cable.