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XNET Network Box Camera User’s Guide 
 
6.2. Trouble Shooting 
6.2.1. After XNET/XNET-Wireless is successfully installed.   
XNET/XNET-Wireless in viewing mode, neither channel name nor video is display 
• 
and eventually timeout message is shown up.   
Ö  Check the power and network connection of XNET/XNET-Wireless. 
To check if the network is properly operating, open the browser and try to connect to any 
server: 
Example) 
http://www.yahoo.com
 
or open the MS-DOS Prompt and type the following: 
Example) 
ping www.yahoo.com 
Then press Enter. If you see the “
Reply from
 …” message it means that the network is 
working properly. 
To check if the XNET/XNET-Wireless is connected, open the MS-DOS Prompt and type the 
following.  
ping [the IP of the server]     
Example) ping 192.168.1.112 
If you see the “
Reply from
 …” message, it means that the server is properly connected.   
ply message, check if the network cable and power cable are 
properly connected.   
 
6.2.2. 
 the XNET/XNET-Wireless 
• Video movement is slow.
If you do not see a Re
After Successfully Connecting to
   
Ö  In Basic Setup of Admin Mode, lower the “Quality”. High quality means more data. You 
can also set the “Max. upload rate” to higher value. But this value must be l
the maximum upload speed of your network. For example, if the maximum uploading 
bandwidth of the network is 400Kbps, set the total “Max. upload rate” as 384Kbps. If you 
set it higher, the video image can be corrupted with artifacts. 
Ask your network manager or ISP for maximum uploading bandwidth of the network. 
 
• The image is dull and I see green, pink dots.
ower tha
   
Ö  This could be caused by performance limitation of the PC. Do not run too many programs 
while running viewer program. The other reason could be missing data while 
transmission from XNET/XNET-Wireless.  
 
 Mosaic phenomenon.
Mosaic phenomenon occurs when not enough network bandwidth is available considering the 
resolution and frame rate of the video. 
Example is 704x480 video with low Max. upload rate.   
Users are recommended to adjust resolution and frame rates to lower values for lower 
bandwidth network. 
 
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