Omnitracs LLC IVG2 用户手册
80-JE026-1 Rev. J
MAY CONTAIN U.S. AND INTERNATIONAL EXPORT CONTROLLED INFORMATION
48
14 CDD Database Sync Problem
After an IVG is installed and powers up with both good signal and line-of-sight to GPS
satellites, it usually takes about 10 minutes for it to download all of the company-defined
settings and configurations. After it acquires the settings and configurations, it indicates that
the CDD Database Sync is complete.
satellites, it usually takes about 10 minutes for it to download all of the company-defined
settings and configurations. After it acquires the settings and configurations, it indicates that
the CDD Database Sync is complete.
If an IVG is installed and powers up, but does not show that the CCD Database Sync is
complete within 10 minutes, you’ll have to troubleshoot.
complete within 10 minutes, you’ll have to troubleshoot.
1. Verify that the unit has cellular signal and is able to connect. See Chapter 13: Cellular
Signal Strength Problems.
2. Verify that the unit has been properly activated. Be sure it passes the Cellular End To
End test. See Chapter 2: Activation.
3. If it is activated/registered and able to connect, but will not go to a Sync complete
state, call Omnitracs Customer Support at 800-541-7490 and ask for Out of Sync
command. You may be directed to replace or RMA the unit.
command. You may be directed to replace or RMA the unit.