HP RDX1000 QR554AT 用户手册

产品代码
QR554AT
下载
页码 16
Related HP Care Pack Services that will enhance your HP product
Related HP Care Pack Services that will enhance your HP product
Related HP Care Pack Services that will enhance your HP product
Related HP Care Pack Services that will enhance your HP product
experience
experience
experience
experience
Related Services
Related Services
Related Services
Related Services
For customers who need to improve IT performance and manageability through the use of cost effective
flexible proactive services:
Proactive Select - increased flexibility, minimal complexity -- Select what works for you - your package
Delivery planning + Proactive Service Credits
Credits are used to redeem proactive services
Three 'predefined' service credit levels - 30, 60,180 credits
Additional credits available
Available in 1,3, 4 & 5 year packages
Reactive
Utilize existing reactive services products - ranging from Next Day, through 24x7, to 6 Hour Call
to Repair
eSupport
eSupport
eSupport
eSupport
HP eSupport is a portfolio of technology-based services that assist you with managing your business
environment - from the desktop to the data center.
Support Portal
Support Portal
Support Portal
Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to
manage the daily operations of your IT environment.
Features include:
Access to self-solve tools (including search technical knowledge base)
Efficient logging and tracking of support cases
Collaboration with other business and IT professionals
Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information
Access to certain features of the support portal requires an HP service agreement. To access the support
portal, visit: 
Customer Technical
Customer Technical
Customer Technical
Customer Technical
Training
Training
Training
Training
Consider education as an integral part of your strategy to get the best return on investment for your HP
storage solution. HP offers a variety of training courses on storage software, networking, archiving and
disk storage systems. Our classes are available in many delivery modalities from traditional instructor-led
courses at one of our 80 training centers worldwide to on-site training customized to your needs or
online. 
QuickSpecs
HP RDX Removable Disk Backup System
HP RDX Removable Disk Backup System
HP RDX Removable Disk Backup System
HP RDX Removable Disk Backup System
Service and Support, HP Care Pack, and Warranty Information
DA - 13036   Worldwide — Version 9 — June 8, 2011
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