ZyXEL Prestige 660RC-61 ADSL 130121.0660RC61 用户手册
产品代码
130121.0660RC61
Prestige 660R-6xC Series User’s Guide
Chapter 30 Troubleshooting
240
30.6 Problems with Internet Access
30.7 Problems with the Password
Table 77 Troubleshooting Internet Access
PROBLEM
CORRECTIVE ACTION
I cannot access
the Internet.
Make sure the Prestige is turned on and connected to the network.
If the DSL LED is off, refer to
If the DSL LED is off, refer to
.
Verify your WAN settings. Refer to the chapter on WAN setup (web configurator) or
the section on Internet Access (SMT).
Make sure you entered the correct user name and password.
If you use PPPoE pass through, make sure that bridge is turned on. See
Make sure you entered the correct user name and password.
If you use PPPoE pass through, make sure that bridge is turned on. See
for details.
Internet
connection
disconnects.
Check the schedule rules. Refer to
(SMT).
If you use PPPoA or PPPoE encapsulation, check the idle time-out setting. Refer to
(web configurator) or
(SMT).
Contact your ISP.
Contact your ISP.
Table 78 Troubleshooting the Password
PROBLEM
CORRECTIVE ACTION
I cannot
access the
Prestige.
The username is “admin”. The default password is “1234”. The Password and
Username fields are case-sensitive. Make sure that you enter the correct password
and username using the proper casing.
If you have changed the password and have now forgotten it, you will need to upload
If you have changed the password and have now forgotten it, you will need to upload
the default configuration file (Refer to
). This restores all of the factory defaults including the
password.