Avaya IPO R9 CUSTMR SVC AGT 20 PLDS LIC 273909 用户手册
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产品代码
273909
Product Description
IP Office 9.0
IP Office 9.0
© 2014 AVAYA All rights reserved.
Page 362
Issue 27.02.0 (Monday, January 06, 2014)
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Press *3 to delete message
The default mode for Basic Edition and Essential Edition messaging is:
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For upgraded systems: no mode change i.e., IP Office mode
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New installs in Partner, Norstar and Quick modes: Intuity mode
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New installs in IP Office: IP Office mode
Call Screening
When an incoming call arrives at your phone and is then directed to and answered by the voice mail system,
you automatically hear the caller on your phone speaker, but the caller cannot hear you. You can decide
whether to answer the call or drop from the call and let the voice mail system continue to handle the call.
you automatically hear the caller on your phone speaker, but the caller cannot hear you. You can decide
whether to answer the call or drop from the call and let the voice mail system continue to handle the call.
Call Screening is supported on the following:
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IP500, IP500 V2, and IP Office on Linux platforms
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Basic, Essential and Preferred Editions (centralized and distributed)
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Multi-site networks
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Internal calls targeting a user
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DID calls targeting a user
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T1, PRI, E1, BRI, SIP
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Transferred calls targeting a user
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Applies to some types of forwarded calls targeting a user
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Forward On No Answer
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Forward On Busy
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Outside calls in Basic Mode where call is directed to voice mailbox of a line owner
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Mobile twinning to MyBuddy smartphone application
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Caveats
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Does not apply to Hunt Group calls
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Does not apply to Operator or Calling Group
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Does not apply to page calls
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Will apply to master in internal twinning and/or to the sending deskphone as part of a mobile
twinning relationship
twinning relationship
Note: Call Screening is also supported by Voicemail Pro.
IP Office Preferred Edition - Voicemail Pro
IP Office Voicemail Pro is enabled by the IP Office Preferred Edition and is the most advanced messaging and
call flow application for IP Office systems. It can handle up to 40 simultaneous calls depending on license and
system settings. Each user has the option of turning their voicemail on or off. When on, the system
automatically answers their telephone when they are not available to take a call, plays a personal greeting,
and records a message.
call flow application for IP Office systems. It can handle up to 40 simultaneous calls depending on license and
system settings. Each user has the option of turning their voicemail on or off. When on, the system
automatically answers their telephone when they are not available to take a call, plays a personal greeting,
and records a message.
When a message has been left, the user will see a message-waiting lamp lit on their telephone and can press a
retrieval button to collect their messages.
retrieval button to collect their messages.
Voicemail Pro can also ring the user to deliver any new messages. Voicemail messages are time and date
stamped and the caller's number recorded. Voicemail Pro can be configured to delete read messages
automatically, unless the user chooses to save the message permanently.
stamped and the caller's number recorded. Voicemail Pro can be configured to delete read messages
automatically, unless the user chooses to save the message permanently.
Voicemails can be collected remotely by dialing into the Voicemail Pro server. If the number the user is dialing
from is recognized (home number or mobile/cell phone for example), the user will listen to their voicemail
straight away. If the source number is not recognized, the user will be prompted for a mailbox number and a
PIN code for that mailbox, before they can listen to their voicemail. Users have the ability to set and change
their own PIN codes.
from is recognized (home number or mobile/cell phone for example), the user will listen to their voicemail
straight away. If the source number is not recognized, the user will be prompted for a mailbox number and a
PIN code for that mailbox, before they can listen to their voicemail. Users have the ability to set and change
their own PIN codes.
When a voicemail needs to be forwarded to other users, Voicemail Pro provides many options:
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Voicemails can be forwarded to another mailbox, or group of mailboxes
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Recipients can add their comments to the voicemail before forwarding to another mailbox or
mailboxes.
mailboxes.