Philips 231C5TJKFU 231C5TJKFU/27 用户手册

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11. Troubleshooting & FAQs

11.  Troubleshooting & FAQs

11.1 Troubleshooting

This page deals with problems that can be 
corrected by a user. If the problem still persists 
after you have tried these solutions, contact 
Philips customer service representative.

 Common Problems

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 Make sure the power cord is plugged into 

the power outlet and into the back of the 
monitor. 

 First, ensure that the power button on the 

front of the monitor is in the OFF position, 
then press it to the ON position.

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 Make sure the computer is turned on. 
 Make sure the signal cable is properly 

connected to your computer. 

 Make sure the monitor cable has no bent 

pins on the connect side. If yes, repair or 
replace the cable. 

 The Energy Saving feature may be activated

Screen says

Attention

Check cable connection

 Make sure the monitor cable is properly 

connected to your computer. (Also refer to 
the Quick Start Guide). 

 Check to see if the monitor cable has bent 

pins. 

 Make sure the computer is turned on. 

AUTO button doesn't function

 The auto function is applicable only in 

VGA-Analog mode.  If the result is not 
satisfactory, you can do manual adjustments 
via the OSD menu.  

  Note

The Auto Function is not applicable in DVI-
Digital mode as it is not necessary. 

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 Do not perform any troubleshooting steps

 Disconnect the monitor from mains power 

source immediately for safety

 Contact with Philips customer service 

representative immediately.

 Imaging Problems

Image is not centered

 Adjust the image position using the “Auto” 

function in OSD Main Controls. 

 Adjust the image position using the Phase/

Clock of Setup in OSD Main Controls.  It is 
valid only in VGA mode. 

Image vibrates on the screen

 Check that the signal cable is properly 

securely connected to the graphics board 
or PC. 

Y | 

 Adjust the image using the “Auto” function 

in OSD Main Controls.

 Eliminate the vertical bars using the Phase/

Clock of Setup in OSD Main Controls. It is 
valid only in VGA mode.

X | 

 Adjust the image using the “Auto” function 

in OSD Main Controls. 

 Eliminate the vertical bars using the Phase/

Clock of Setup in OSD Main Controls. It is 
valid only in VGA mode.