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Founded in 1908, New England Law|Boston 
(NEL|B) needed a top-to-bottom upgrade of its aging 
technology infrastructure as the school approached 
its centennial – and had to accomplish that task 
within the limits on space, power and cooling of the 
institution’s compact location in downtown Boston. Top 
priority was its outdated Novell e-mail system, which 
broke down regularly. 
Explains Director of IT Nathan Reisdorff , “Because 
of the need for a paper trail of documents, for a law 
school, e-mail is even more critical than telephones. 
Our professors are working lawyers, and NEL|B runs 
a free legal clinic that focuses on domestic abuse 
cases. Students and faculty are working, often pro 
bono, with real clients, on real cases. And if e-mail is 
down, we might miss a court date, for example, with 
real-world consequences. In addition, almost all law 
school student recruitment, admissions, and career 
services are implemented using the Internet; so if our 
web site is down, we may lose a potential student or 
a job opportunity for a graduate.” 
The verdict is in: Blades and virtualization
Working with HP Gold Reseller partner Worldcom 
Exchange Inc. (WEI), NEL installed Microsoft 
Exchange Server 2007 e-mail running on HP server 
blades. The school uses a BladeSystem c7000 
enclosure, populated with three HP ProLiant BL685c 
server blades with AMD Opteron™ 64-bit processors 
and five HP ProLiant BL480c server blades with Intel® 
Xeon™ 32-bit processors. 
“We wanted 64-bit processors for specific 
applications to give us better performance,” says 
Reisdorff. “For instance, we run our Microsoft 
Windows® Active Directory Server on a 64-bit 
server blade. On the other two we loaded VMware 
Infrastructure 3 and the Exchange environment 
on seven virtual servers, giving us load balancing 
and redundancy. We also have VMware loaded 
on an HP ProLiant DL380 server as backup for the 
BladeSystem.”
High availability is the law at NEL
System storage is on an HP StorageWorks Enterprise 
Virtual Array (EVA), with a StorageWorks MSL4048 
tape library for backup. For fast disaster recovery, HP 
StorageWorks Storage Mirroring Software replicates 
data from the EVA to a disk array in another building.
NEL worked with HP and WEI to make sure the 
new system met the school’s No. 1 priority: highly 
available e-mail for 1,200 students and 150 staff 
members. “The new system is up 24x7,” says 
Reisdorff. “The BladeSystem c7000 has redundant 
power supplies, fans and I/O. We load balance 
across two servers, and if one goes down we can 
switch to the other.”
With a virtualized infrastructure, Exchange and 
other applications share servers and storage 
resources, maintaining a high level of utilization while 
decreasing costs associated with underutilization and 
over-provisioning. Plus, if there is a problem with a 
virtual server, the application just gets reassigned to 
another virtual server and keeps running.
Virtual servers let the NEL technology team do 
maintenance without interrupting service. Reisdorff 
explains, “To upgrade an application on a virtual 
server, we just copy the application to another virtual 
server, where it keeps running as usual. When the 
upgrade is tested and ready we cut it back over.”
Virtualization also gives NEL the tools to recover 
quickly after an accident or a virus attack. “VMware 
takes snapshots of each machine periodically,” says 
Reisdorff. “If there is damage to a machine, we 
can go back to an earlier clean version. We also 
do snapshots of the SAN, using HP StorageWorks 
Storage Mirroring software, so we can go back and 
restore the SAN to an earlier point.”
“HP is a company that is always improving its 
products, rather than just commoditizing them. They 
have the whole infrastructure, all tested together, all 
under the same name, and it all works together and 
communicates together. And when we talked to other 
customers about service, the best recommendations 
we got were for HP.”
—  Nathan Reisdorff, Director of IT, 
New England Law|Boston