Axis Camera Station w/ 10-base license 0202-004 用户手册
产品代码
0202-004
AXIS Camera Station - Troubleshooting
32
Troubleshooting
Symptoms, Possible Causes and Remedial Actions
No motion detection/record-
ing after AXIS Camera Station
is started
If AXIS Camera Station doesn't detect motion or doesn't record,
please check the following:
please check the following:
• The background service is started: File > Start Server.
• You have enough disk space available (minimum 2 Gb per
camera
Hard disks fill up or no
recording is saved
To prevent this from happening, set the
Maximum drive space used
by AXIS Camera Station under Options > General Settings >
Recording Database. You can also set the Save event in days to min-
imize the use of the hard disk.
There is a Bandwidth/Storage calculator available at
www.axis.com/techsup under Network Servers > Tools to get an esti-
mation of the required hard disk space.
Also consider changing the settings for frame rate, compression and
image size to reduce the storage space needed. The application will
cleanup recordings automatically if these settings are set correctly. If
not, and the PC gets locked, you will have to delete the recordings
manually or reformat the hard disk.
imize the use of the hard disk.
There is a Bandwidth/Storage calculator available at
www.axis.com/techsup under Network Servers > Tools to get an esti-
mation of the required hard disk space.
Also consider changing the settings for frame rate, compression and
image size to reduce the storage space needed. The application will
cleanup recordings automatically if these settings are set correctly. If
not, and the PC gets locked, you will have to delete the recordings
manually or reformat the hard disk.
No images are shown in the
Web interface
• Verify that the IP address of the AXIS Camera Station server
under Options > General Settings > General > Camera Sta-
tion Web Access.
• Enable the Web interface under Administration > General >
Enable Web Access.
• A virtual directory <ip address>\TempACS pointing to
C:\TempACS must be available in your www root.
I can not access the Web site,
even though I have created a
User
In some cases you can not login to Web site, although the
Anony-
mous login is unchecked and Windows integrated security is
selected. This usually happens on Windows XP because the IIS will
only grant you access as a guest even if you have logged in as a user.
You can circumvent the problem by giving the guest the necessary
access in the AXIS Camera Station Administration.
Alternatively,
1. Go to Control Panel > Administrative tools > Local Security
selected. This usually happens on Windows XP because the IIS will
only grant you access as a guest even if you have logged in as a user.
You can circumvent the problem by giving the guest the necessary
access in the AXIS Camera Station Administration.
Alternatively,
1. Go to Control Panel > Administrative tools > Local Security
policy.
2. Select Local policies > Security Options > Network access:
Sharing and security model for local accounts and choose and
choose Classic - user acts as itself.
Event log shows recording
storage error for a camera
Open Recording Database dialog (Options > General Settings >
Recording Database). Double-click on the camera in question to open
Camera Storage Settings. Check that the settings are correct and
press
Recording Database). Double-click on the camera in question to open
Camera Storage Settings. Check that the settings are correct and
press
OK to leave the dialog even if no settings were changed.
Black image during playback
of events.
Check that your graphic card meets AXIS Camera Station require-
ments.
ments.
Problems with remote disks or
proxy servers.
If you are logged in as a User on the network you may experience
problems with remote disks or proxy servers. This can be solved as fol-
lows:
1. From the Windows Control Panel select Administrative tools >
problems with remote disks or proxy servers. This can be solved as fol-
lows:
1. From the Windows Control Panel select Administrative tools >
Services > AXIS Camera Station Service.
2. Select the Log On tab.
3. Select This Account and enter a valid Windows user with
3. Select This Account and enter a valid Windows user with
administration rights.
4. OK to close dialog.