Samsung BN59-01012A 用户手册

Troubleshooting

When you are in areas with weak signals or poor reception, 

 

you may lose reception. Move to another area and try 

again.

You cannot access some options without a subscription. 

 

Contact your service provider for more details.

If your device has a touch screen and the touch screen is not 

responding properly, try the following:

Remove any protective covers from the touch screen. 

 

Protective covers may prevent the device from recognising 

your inputs and are not recommended for touch screen 

devices.

Ensure that your hands are clean and dry when tapping the 

 

touch screen.

Restart your device to clear any temporary software bugs.

 

Ensure that your device software is upgraded to the latest 

 

version.

If the touch screen is scratched or damaged, take it to your 

 

local Samsung Service Centre.