Samsung BN59-01012A 用户手册

Troubleshooting

Some music files may not play on your Samsung mobile 

device for a variety of reasons. If you receive error messages 

when opening music files on your device, try the following:

Free some memory by transferring files to a PC or deleting 

 

files from your device.

Ensure that the music file is not Digital Rights Management 

 

(DRM)-protected. If the file is DRM-protected, ensure that 

you have the appropriate licence or key to play the file.

Ensure that your device supports the file type.

 

Ensure that the Bluetooth wireless feature is activated on 

 

your device.

Ensure that the Bluetooth wireless feature is activated on 

 

the device you wish to connect to, if necessary.

Ensure that your device and the other Bluetooth device are 

 

within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung 

Service Centre.

Ensure that the USB cable you are using is compatible with 

 

your device.

Ensure that you have the proper drivers installed and 

 

updated on your PC.