HP Digital Sending Software 4.0 Electronic LTU T1936AAE#0A9 产品宣传页
产品代码
T1936AAE#0A9
Texas Department of Agriculture reaps advantages of HP MPS
Balanced deployment includes HP CM8050 Color MFP with Edgeline Technology
The Texas Department of Agriculture handles every
type of agriculture-related issue from pesticide
regulation to feral hogs. Chief Information Officer Mike
Cardwell oversees the office printing function with just
three help-desk workers and a network engineer. This
small staff prides itself on outstanding service. When
Cardwell received ongoing complaints from regional
offices that printers from a non-HP provider took too
long to fix, that cinched his desire for a better overall
solution. The answer was HP Managed Print Services
and a balanced deployment of HP printers including
the HP CM8050 Color MFP with Edgeline Technology.
type of agriculture-related issue from pesticide
regulation to feral hogs. Chief Information Officer Mike
Cardwell oversees the office printing function with just
three help-desk workers and a network engineer. This
small staff prides itself on outstanding service. When
Cardwell received ongoing complaints from regional
offices that printers from a non-HP provider took too
long to fix, that cinched his desire for a better overall
solution. The answer was HP Managed Print Services
and a balanced deployment of HP printers including
the HP CM8050 Color MFP with Edgeline Technology.
“We would just get beat up by our staff in Dallas and
College Station,” Cardwell recalls. “They’d say, ‘It
takes the service guys forever to get out here, and
when they do arrive, they have to turn around and
order parts.’ With HP Managed Print Services, the
College Station,” Cardwell recalls. “They’d say, ‘It
takes the service guys forever to get out here, and
when they do arrive, they have to turn around and
order parts.’ With HP Managed Print Services, the
“With HP MPS, my staff spends less time working on print devices, less time
dealing with service reps and less time on consumables management.
Meanwhile, the whole organization enjoys newer, more reliable equipment
and better service.”
—Mike Cardwell, CIO, Texas Department of Agriculture, Austin, Texas
dealing with service reps and less time on consumables management.
Meanwhile, the whole organization enjoys newer, more reliable equipment
and better service.”
—Mike Cardwell, CIO, Texas Department of Agriculture, Austin, Texas
Objective:
Advantageous contract structure, greater efficiency
for statewide print environment
for statewide print environment
Approach:
Use HP MPS for balanced deployment including
HP CM8050 Color MFP with Edgeline Technology
HP CM8050 Color MFP with Edgeline Technology
IT improvements:
• Color capabilities improve and extend to more
workers
• Response-time SLA improves from 24 hours to
four hours
• HP hardware and software leverage existing IT
infrastructure
• Balanced deployment matches resources to
functional needs
Business benefits:
• Services suite allows needs-based selection of
options
• Contract structure makes no impact on capital
budget
• Easy management of color, B&W and mobile
printers under single service
• Reliable tools and services support IT staff and
workgroup productivity
HP customer case
study: HP Managed
Print Services and HP
CM8050 Color MFP
with Edgeline
Technology yields
better service,
improved print
management
study: HP Managed
Print Services and HP
CM8050 Color MFP
with Edgeline
Technology yields
better service,
improved print
management
Industry: State
government
government