HP Digital Sending Software 4.0 Electronic LTU T1936AAE#0AA 产品宣传页

devices are reliable, the service technicians get there
fast and it’s all taken care of. That’s what we want,
because the reputation of this small support group
depends on it.”  

HP MPS offers suite of service options
TDA has marketing responsibilities to promote Texas
agricultural products worldwide and regulatory
responsibilities to administer more than 50 laws. With
an annual budget of almost $700 million, the Austin-
based organization employs some 650 staff in more
than 30 locations statewide, including regional service
offices, satellite offices, testing laboratories and
livestock export facilities. TDA employees, from top
executives to field workers and administrative
assistants, print spreadsheets, compliance reports and
general office correspondence—up to 370,000
impressions a month. Before turning to HP MPS, the
TDA held leases on roughly 20 non-HP black-and-white
multifunction devices. When those leases were due to
expire, Cardwell talked to HP, already a TDA small-
printer vendor, about the department’s options. He
wanted better service response, greater office-print
efficiency, cost-effective color capabilities, easier
management and a more advantageous contract
structure.

The answer was HP Managed Print Services, a suite of
services that spans the imaging and printing lifecycle.
With it, customers cut total ownership costs, enhance
productivity and user satisfaction, reduce risks, improve
environmental sustainability, and accelerate business
results. For one predictable monthly cost, TDA
maintains a statewide printing and imaging
environment including everything from hardware and
supplies to ongoing maintenance and support. 

One huge advantage to TDA is that billed as a
service, HP MPS does not impact the organization’s
capital budget. An additional benefit included
improved Service Level Agreements—four-hour
response time versus 24 hours with the previous
vendor—and easier system management. “We chose
HP MPS in large part because of the cost advantages,
improved response-time SLAs, and easier management
of our print environment,” Cardwell says. 

HP Managed Print Services are structured to let
customers choose the optimal combination of services,
supplies and hardware for their needs. Service options
include: Assessment to understand current usage, find
hidden costs and develop a business plan for change;
Financial and Procurement Services to contain costs,
from technology acquisition to retirement and
replacement; Transition and Implementation to ensure
that the right equipment is installed and end-users
know how to make the most of it; Management and
Support to maximize return of investment through
supplies management and fleet uptime; and Document
and Workflow Services to automate paper-intensive
workflows. 

TDA had already consolidated its print environment, so
instead of a full-scale planning assessment it asked its
HP representative for an informal review. This identified
an opportunity to consolidate a few fax machines. HP
also helped TDA select devices to satisfy the
organization’s statewide printing strategy: high-volume
color capabilities for high-traffic locations,
supplemented by black-and-white devices matched to
the number of employees in regional offices. In
addition, the HP MPS contract covers 200 portable
battery-operated HP Officejet H470 Mobile Printers

“The HP CM8050 Color MFP with 
Edgeline Technology is a cost-effective
solution for high-volume, high-quality color
printing and multifunction efficiency. Not
only is the image quality superb, but pages
with minimal color are charged at the 
lower black-and-white rate.”
Mike Cardwell, CIO, Texas Department of
Agriculture, Austin, Texas

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