Samsung BN59-01012A 数据表
95
4. Troubleshooting
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status
or errors. Refer to the tables below to understand the messages’ and their
meaning, and correct the problem, if necessary.
•
You can resolve the error with the guideline from the computers’s
Printing Status program window (see
•
If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
again. If the problem persists, call a service representative.
•
When you call for service, provide the service representative with the
contents of display message.
contents of display message.
•
Some messages may not appear on the display depending on the
options or models.
options or models.
•
[error number] indicates the error number.
•
[tray type] indicates the tray number.
•
[media type] indicates the media type.
•
[media size] indicates the media size.
•
[color] indicates the color of toner.
7
Paper Jam-related messages
Message
Meaning
Suggested solutions
Paper Jam
in exit area
Paper has jammed in the
exit area.
exit area.
Paper Jam
inside machine
Paper has jammed in the
inside machine.
inside machine.
Clear the jam (see
"Inside the machine"
on page 87).
"Inside the machine"
on page 87).
Paper Jam
in Tray1
Paper has jammed in the
tray.
tray.
Paper Jam
in Tray2
Paper has jammed in the
optional tray.
optional tray.
Paper Jam
in MP tray
Paper has jammed in the
multi-purpose tray.
multi-purpose tray.