Philips BDP7750 BDP7750/12 数据表

24 EN

6 Troubleshooting

Note

 

•

For identification and supply ratings, see the type plate 

at the back or bottom of the product.

 

•

Before you make or change any connections, make sure 

that all devices are disconnected from the power outlet.

Warning

 

•

Risk of electric shock. Never remove the casing of the 

player.

To keep the warranty valid, never try to repair 

the player yourself. 

If you have problems using this player, check the 

following points before you request service. If 

you still have a problem, register your player and 

get support at www.philips.com/support. 

If you contact Philips, you will be asked for the 

model and serial number of this player. The 

model number and serial number are on the 

back of this player. Write the numbers here: 

Model No. _____________________________

Serial No. _____________________________

Main unit

The buttons on this player do not work.

•  Disconnect this player from the power 

supply for a few minutes, and then 

reconnect.

Picture

No picture.

•  Make sure that the TV is switched to the 

correct source input for this player.

•  For the composite connection (via the 

VIDEO connector) to the TV, on this player 

select a video resolution of 480i/576i or 

480p/576p to enable video output (press 

, and select [Setup] > [Video] > [HDMI 

video]) .

  

No picture on HDMI connection.

•  Make sure that the HDMI cable is not 

faulty. If it is faulty, replace with a new 

HDMI cable.

•  On the remote control, press   and then 

press “731” (numeric buttons) to recover 

picture display. Or wait for 10 seconds for 

auto recovery.

•  If this player is connected to an 

unauthorized display device with an HDMI 

cable, the audio and video signals may not 

be output.

The disc does not play high-definition video.

•  Make sure that the disc contains high-

definition video.

•  Make sure that the TV supports high-

definition video. 

Sound

No audio output from the TV.

•  Make sure that the audio cables are 

connected to the audio input of the TV.

•  Make sure that the TV is switched to the 

correct source input for this player.

  

No audio output from the loudspeakers of 

the external audio device (home theater or 

amplifier).

•  Make sure that the audio cables are 

connected to the audio input of the audio 

device. 

•  Switch the external audio device to the 

correct audio source input.

No 7.1 (or 5.1) channel audio from the 

loudspeaker of the audio system.

•  According to multi-channel connection, 

select correct sound output: press  , and 

select [Setup] > [Audio] > [Channels].

•  Make sure that the disc contains 7.1 (or 

5.1) channel audio. 

•  Make sure that the audio device supports 

7.1 (or 5.1) channel audio. 

•  Make sure that the audio format is 

supported by the disc and the connected 

audio device (amplifier/receiver).