Western Digital WD Sentinel DS5100 维护手册

® Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this 
product. Most technical support questions can be answered through our knowledge base or email 
support service at 

. If the answer is not available or if you prefer, please 

contact WD at the best telephone number shown below. 

WD Guardian™ Services premium Technical Support and Extended Warranty services are also 
available for Small Business customers. Contact WD Technical support at 

for information about this extra level of support and how to obtain it.

Your product includes 30 days of free telephone support during the 1-year standard limited warranty 
period. This 30-day period starts on the date of your first telephone contact with WD Technical 
Support. Email support is free for the entire warranty period and our extensive knowledge base is 
available 24/7. To help us keep you informed of new features and services, remember to register 
your product on the Registration page on the user interface or online at 

When you need a little help from an expert, we’ll take care of you! WD Guardian Services offers 
flexible, affordable and hassle-free technical support and extended warranty plans with a variety of 
benefits. Choose the plan that works best for your business. Visit 

for details.

Visit our product support website at 

 and choose from these topics:

•     Downloads - Download drivers, software, and updates for your WD product.

•     Registration - Register your WD product to get the latest updates and special offers.

•     Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and 

Data Recovery Information.

•     Knowledge Base - Enter keyword, phrase, answer ID, or PID. 

•     Installation - Get manuals, installation guides, and documentation for your WD product.

•     WD Community - Share your thoughts and connect with other WD users.