Chaparral VFS113 用户手册
4-1
4
Troubleshooting
Resolutions to common problems you may encounter are described in the following
sections. This section describes troubleshooting using the RS-232 serial port.
sections. This section describes troubleshooting using the RS-232 serial port.
Chaparral Technical Support
For assistance configuring and using your Chaparral product, contact your
authorized distributor or send an e-mail to Chaparral technical support at
authorized distributor or send an e-mail to Chaparral technical support at
.
Problems During Bootup
The following section describes problems you might encounter during Power On Self-Test
(POST) or during bootup and explains how to resolve those problems.
(POST) or during bootup and explains how to resolve those problems.
Problem: Router failed the onboard memory test.
Solution: When this failure occurs, it means the internal CPU memory failed. Replace the
router to correct the problem.
router to correct the problem.
Problem: System hangs at Loading Bridge during Flash Loader Menu.
. If you cannot update the firmware or if the updated firmware
does not correct the problem, replace the router.
Problem: One of the POST diagnostic tests failed.
Solution: Use the information in Table 4-1 to find solutions to a particular diagnostic
failure. First confirm any failure you may encounter by running the individual test from
the Diagnostics menu. See
failure. First confirm any failure you may encounter by running the individual test from
the Diagnostics menu. See
.
!
Caution: Do not remove the router’s cover. The router has no user-
serviceable parts. Removing the cover will void the warranty.
serviceable parts. Removing the cover will void the warranty.