PC Concepts 500PS 用户手册

The following diagram shows the flow of the troubleshooting procedure.

Printer checks 

whether Printhead 

Alignment is required

Printer recommends 

(Standard or Special)

Printer prints 

Diagnostic Print A 

including black lines

Printer asks questions 

about Diagnostic 

Print A

Wrong paper advance. 

Printer recommends 

Printheads need 

cleaning. If possible 
printer tries to clean 

printheads

Printer prints 

Diagnostic Print A 

without black lines

If printheads have 

been cleaned three 

time Troubleshooting 

finishes

Printer prints 

Diagnostic Print B 

without black lines

Printer asks if Cyan, 

Magenta, Yellow and 

Black Patterns in 

Diagnostic Print B are 

OK

 If possible printer tries 

to clean printheads

No problems detected

Start

Printheads are OK 

after first printing of 

Diagnostic Print A

Troubleshooting 

completed successfully

Yes

No

Yes

Yes

No

No

Printer prints 

Diagnostic Print B 

Indicates that 
troubleshooting has 
completed but further 
procedures are required 
to solve the problem

Indicates that 
troubleshooting has 
completed successfully 
and there no problems