Transcend Information STOREJET 2.5 IDE 用户手册

 

14

If a problem occurs with your StoreJet

 2.5, please first check the information listed below before taking 

your StoreJet

 2.5 for repair. If you are unable to solve a problem from the following hints, please consult 

your dealer, service center, or local Transcend branch office. We also have FAQ and Support services on 
our websites. 

®

Go to the Device Manager in the Control Panel and enable the Auto-Insert function of the CD-ROM 
drive. Alternatively, you can manually run the “StoreJet.EXE” file on the driver CD. 

Check the following: 

1.  Is your StoreJet

 2.5 properly connected to the USB port? If not, unplug it and plug it in again. If it is 

properly connected, try using another available USB port. 

2.  Are you using the USB cable that came in the StoreJet

 2.5 pack? If not, try using the Transcend 

USB cable to connect the StoreJet

 to the computer. 

3.  The StoreJet

 2.5 is powered directly via a computer USB port; however, the power supplied by the 

USB port on some older computers is below the required 5V DC power. In this instance, please 
connect the other USB A-Type connector from the USB Y cable to a USB port on the computer. This 
will provide the additional power necessary to run the drive. 

 

 

 

 

4.  Is your StoreJet

 2.5 connected to the Mac

™ 

keyboard? If yes, unplug it and plug it into an available 

USB port on your Mac

™

 Desktop. 

5.  Is the USB port enabled? If not, refer to the user’s manual of your computer (or motherboard) to 

enable it. 

Check the following: 

1.  Check that your StoreJet

 2.5 is properly connected to the USB port on the computer. 

2.  Check that the USB port is working properly. If not, try using an alternative USB port. 

You should always open a transferred file in its new location to ensure it has transferred successfully. 
Re-copy the file and refer to the “

” section to remove the StoreJet

 2.5 

after the copy process is completed. 

Re-delete the file and refer to the “

” section to remove the StoreJet

2.5 after the delete process is completed.