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SECTION VII

TROUBLESHOOTING

Operation of any wood heater can create problems. While the use of a catalytic-combustor equipped stove will
substantially lessen some of these problems– such as creosote formation– other traditional wood heater problems
may remain.

The following guidelines apply to operation of all wood heaters, with problems related to catalytic heater
addressed where appropriate.

HEATER RELATED
PROBLEMS

Problem
1. Sluggish

heater

Performance

2. High Fuel Consumption

Possible Cause
1. Obstruction

chimney

2. Improperly sealed trim kit or

direct connect kit

3. Manual damper in chimney is

closed

4. Closing bypass or exhaust

damper too soon

5. Poor

chimney

draft

6. Combustor is plugged

7. Wet or unseasoned wood being
burned

1. Inexperience in catalytic

operation

2. Improper regulation of draft or

inlet air

3. Air leaking around door frame

and/or glass

4. Bypass damper open

Solution
1. Check cap and chimney and

remove obstruction.

2. Check trim kit gasketing or

direct connect kit seal to
fireplace and gasket as nec-
essary to seal unit. Gasket
under stove if needed. Check
seal or direct connect and
correct.

3. Open manual damper and wire

shut with stainless steel wire or
remove damper.

4. Follow

New Buck instructions

for proper firing procedures

5. Flue may need extension.

Oversized flue may need direct
connect or positive liner.

6. See section in “Combustor