Kenmore Washer 796.4147 用户手册

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 the mouthpiece of your phone over the POWER button, when instructed to do so by 

the call center, no more than one inch from (but not touching) the machine. 
NOTE: Do not press any other buttons or turn the cycle selector knob. 

 and hold the WASH TEMP button while continuing to hold your phone to the  

POWER button. 

 for three beeps. After you hear the three beeps, release the WASH TEMP button. 

Keep the phone in place until the tone transmission has finished. This takes about 17 seconds, 

and the display will count down the time. Once the countdown is over and the tones have 

stopped, resume your conversation with the technician, who will then be able to assist you in 

using the information transmitted for analysis.

Should you experience any problems with your 

washing machine, it has the capability of transmitting 

data via your telephone to the Kenmore Connect 

Team. This gives you the capability of speaking 

directly to our specially trained technicians. The 

technician records the data transmitted from your 

machine and uses it to analyze the issue, providing a 

fast and effective diagnosis. 

If you experience problems with your washer, call 

1-800-4-MY-HOME

®

. Only use the Kenmore Connect 

System feature when instructed to do so by the 

Kenmore Connect Team. The transmission sounds that 

you will hear are normal and sound similar to a fax 

machine.
Kenmore Connect cannot be activated unless your 

washing machine is turned on by pressing the POWER 

button. If your washing machine is unable to turn 

on, then troubleshooting must be done without using 

Kenmore Connect. 

NOTE:
• For best results, do not move the phone while the tones are being transmitted.

• If the call center agent is not able to get an accurate recording of the data, you may be 

asked to try again.

• Pressing the POWER button during the transmission will shut off Kenmore Connect.

Follow the technician’s instructions and perform 

the following steps when requested.