Mitel Version 5.7 SP1 用户手册
Using Intelligent Queue 413
The Works
All options
included with 8
ports, single
site
included with 8
ports, single
site
Enterprise
Node
Node
Enables
messaging to 1
additional 3300
ICP/SX-200
ICP
messaging to 1
additional 3300
ICP/SX-200
ICP
Multi-PBX
support/Multi-site
support
support/Multi-site
support
You can configure multiple telephone systems on the
same server.
same server.
Enterprise
Node
Gateway
Node
Gateway
Enables
messaging to 1
additional 3300
ICP?SX-200
ICP Gateway
messaging to 1
additional 3300
ICP?SX-200
ICP Gateway
Enterprise
Node
Gateway
Upgrade
Node
Gateway
Upgrade
Converts the
Enterprise
Node Gateway
to an
Enterprise
Node
Enterprise
Node Gateway
to an
Enterprise
Node
BE
(Business
Edition
Package)**
(Business
Edition
Package)**
4 port basic
RAD with
access to one
PBX
RAD with
access to one
PBX
Messaging and
Reporting
Reporting
Flexible
(dynamic)
messaging/
Routing ports
(dynamic)
messaging/
Routing ports
Ports can play messages, and interact with or route
callers based on any combination of call properties
such as the schedule (Time of Day/Day of Week/Day
of Year), ANI (the number from which a call
originates), DNIS (the number dialed), information
forwarding (redirection), queue conditions, and/or
operating mode.
callers based on any combination of call properties
such as the schedule (Time of Day/Day of Week/Day
of Year), ANI (the number from which a call
originates), DNIS (the number dialed), information
forwarding (redirection), queue conditions, and/or
operating mode.
ANI/DNIS
Voice Callback
Collect Caller-
entered Digits
entered Digits
Remote
Database
Verification
Database
Verification
Table 17-1: Overview of Intelligent Queue functionality (Continued)
Licenses
Feature
Details