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 . . . Dealing with conflicts
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Changing how all conflicts are handled  By default, 
each conflict is presented for resolution when you run an 
Xchange Agent. You can change this so that conflicts are 
handled automatically.
To change how conflicts are handled by an Xchange 
Agent:
1 Open the Xchange Agent.
2 On the File menu, click Properties.
3 On the Run Options tab, click this option: Run Unattended, 
without Preview or Confirmations. Then click either of these 
options:
• Do Not Copy Either; Keep Both Files
• Copy the Newer File over the Older
Ignoring old conflicts  By default, old and new conflicts 
are treated alike, according to the settings on the Run 
Options tab in Properties. For example, if you specify that 
conflicts are to be displayed every time you run an agent, 
old conflicts will appear every time you run the agent. The 
alternative is to exclude old conflicts, regardless of how 
other conflicts are handled.
NOTE To retain both versions of files in old conflicts, click 
this option on the Advanced tab in Properties: Exclude 
Previously Skipped Files.
To exclude old conflicts from synchronizations:
1 Open the Xchange Agent.
2 On the File menu, click Properties.
3 On the Advanced tab, click this option: Exclude Previously 
Skipped Files.
Other conflicts
You may encounter other kinds of conflicts in these situa-
tions:
• When you attempt to copy a file or folder with a long 
name to a drive that does not accept long names.
• When you attempt to synchronize a file with a folder; 
this happens only when a file and a folder have exactly 
the same name.
Long name conflicts  If you do not shorten long names, 
you are given this choice when you run an agent: copy the 
file and give the copy a short name, or skip the conflict with-
out copying the file.
Conflicts between files and folders  If you do not 
rename the file to avoid the conflict, you are given this 
choice when you run an agent: copy both the file and folder 
and give the copies new names, or skip the conflict without 
copying either.
The best way to handle either of these conflicts is to rename 
files: shorten the long names or rename the file so that it 
does not conflict with the name of the folder. True synchroni-
zation cannot occur otherwise. If you set an agent to run 
unattended, for example, neither file in a conflict is copied.