Fujitsu Network Hardware V01 用户手册

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Chapter 4  Troubleshooting  
IP-900 Series 
108
 
4.1 
Troubleshooting 
If you think your IP-900 series is malfunctioning, follow the corresponding corrective action in the table 
below, according to the applicable conditions. 
If a problem persists, contact the Fujitsu Service Center. 
 
 
Electric shock 
Contact your system administrator before checking the voltage of a power 
outlet.  Otherwise, an electric shock may occur. 
 
Table 4-1  Check Items and Corrective Action 
Classification Symptom 
Check Corrective 
action 
Is the power cable 
connected? 
Make sure that the power cable is properly 
connected to the outlet. 
Power / 
Starting up 
Power cannot 
be turned on. 
 
Is the outlet voltage normal?
Measure the voltage with a tester to confirm that 
the voltage is normal. 
If another device is connected to the same outlet, 
check the operation of the device. 
The ALM 
LED is on. 
IP-900 series is faulty. 
Troubleshoot from the control terminal. 
Is the ambient temperature 
of IP-900 series higher than 
that in the specifications? 
Adjust the temperature conditions so that the 
ambient temperature of IP-900 series meets the 
specifications. 
Hardware 
The LEDs 
excluding 
100M and 
LINK/ACT 
are on. 
Is there any shielding 
material in the installation 
area? 
Remove the shielding material. 
Is the RDY LED blinking? 
The hardware system is operating while the RDY 
LED is blinking.  Wait until the LED remains on.
Are the LINK LEDs on the  
IP-900 series and hub on? 
If they are not, the UTP cable is not connected.  
Check the UTP cable. 
Operation Commands 
via a LAN 
cannot be 
used (the 
setup menu 
cannot be 
displayed). 
Issue a PING command to 
the IP address of IP-900 
series.  Does it respond? 
If not: 
-  Check the TCP/IP settings (to see whether the 
net mask and gateway address are valid) on the 
client PC. 
-  Start IP-900 series with the default IP address 
and check the IP address by referring to Section 
2.2, "Equipment Operation."  If the problem 
persists, check the operation on the network 
side. 
 
 
Are the browser used and 
its settings valid? 
- Make sure that IE6.0 SP2 or a later version is 
used. 
- Set "Disable proxy" on the browser, and retry the 
operation. 
4.1