Cirkuit Planet ICA-525-PA 用户手册

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页码 80
                                                                                                 
 
Access ICA-525
 
Cannot access the login 
page and other web pages 
of ICA-525 from Internet 
Explorer 
 
 
• Maybe the IP Address of the ICA-525 is already being used by 
another device or computer. To confirm this possible problem, 
disconnect the ICA-525 from the network first, and then run the 
PING utility to check it out.   
• May be due to the network cable. Try correcting your network cable 
and configuration. Test the network interface by connecting a local 
computer to the ICA-525 via a crossover cable.   
• Make sure the Internet connection and setting is ok. 
• Make sure enter the IP address of Internet Explorer is correct. If 
ICA-525 has a dynamic address, it may have changed since you last 
checked it. 
• Network congestion may prevent the web page appearing quickly. 
Wait for a while. 
The IP address and Subnet Mask of the PC and ICA-525 must be in 
the same class of the private IP address on the LAN. 
• Make sure the http port used by the ICA-525, default=80, is 
forward to the ICA-525’s private IP address. 
• The port number assigned in your ICA-525 might not be available 
via Internet. Check your ISP for available port. 
• The proxy server may prevent you from connecting directly to 
ICA-525, set up not to use the proxy server. 
• Confirm that Default Gateway address is correct. 
• The router needs Port Forwarding feature. Refer to your router's 
manual for details.   
• Packet Filtering of the router may prohibit access from an external 
network. Refer to your router's manual for details.   
• Access ICA-525 from the Internet with the global IP address of the 
router and port number of ICA-525.   
• Some routers reject the global IP address to access ICA-525 on 
the same LAN. Access with the private IP address and correct port 
number of ICA-525.   
• When you use DDNS, you need to set Default Gateway and DNS 
server address.   
• If it’s not working after above procedure, reset ICA-525 to default 
setting and installed it again. 
• If the problem is not solved, the ICA-525 might be faulty. Contact 
your dealer for further help. 
Image or video does not 
appear in the main page. 
• The first time the PC connects to ICA-525, a pop-up Security 
Warning window
 will appear to download ActiveX Controls. When 
using Windows 2000 or Windows XP, log on with an appropriate 
account that is authorized to install applications. 
• Network congestion may prevent the Image screen from appearing 
quickly. You may choose lower resolution to reduce the required 
bandwidth. 
Internet Explorer displays 
the following message: 
“Your current security 
settings prohibit 
downloading ActiveX 
controls”.  
Setup the IE security settings or configure the individual settings to 
allow downloading and scripting of unsigned ActiveX controls.   
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