Brady X-Plus II 用户手册

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Troubleshooting
Print Quality Problems
1/11/07
X-Plus II User Guide
14068L-001 Rev. A
Print Quality Problems
 identifies problems with print quality, the possible causes, and the recommended 
solutions.
Table 12 • Print Quality Problems
Problem
Possible Cause
Recommended Solution
General print quality 
issues
The printer is set at the 
incorrect print speed.
For optimal print quality, set the print speed to 
the lowest possible setting for your application 
via control panel, the driver, or the software. See 
. You may wish to 
You are using an incorrect 
combination of labels and 
ribbon for your application.
1.
Switch to a different type of media or ribbon 
to try to find a compatible combination.
2.
If necessary, consult an authorized Brady 
distributor for information and advice.
The printer is set at an incorrect 
darkness level.
For optimal print quality, set the darkness to the 
lowest possible setting for your application via 
the control panel, the driver, or the software. See 
. You may wish 
to perform the 
 to 
determine the ideal darkness setting.
The printhead is dirty.
Clean the printhead. See 
Wrinkled ribbon
Ribbon fed through the 
machine incorrectly.
See 
Incorrect burn temperature.
Set the darkness to the lowest possible setting for 
good print quality. See 
.
Incorrect or uneven pressure.
Set the pressure to the minimum needed for good 
print quality. See 
.
Media not feeding properly; 
“walking” from side to side.
Make sure that media is snug by adjusting the 
media guide, or call a service technician. 
The strip plate needs adjusting.
Call a service technician.
The printhead needs vertical 
adjustment.
Call a service technician.
The printhead and platen roller 
need to be realigned.
Call a service technician.
Long tracks of 
missing print on 
several labels
Print element damaged.
Call a service technician.
Wrinkled ribbon.
See wrinkled ribbon causes and solutions in this 
table.
Fine, angular gray 
lines on blank labels
Wrinkled ribbon.
See wrinkled ribbon causes and solutions in this 
table.