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  Limited Warranty and License  53
Appendix B
Limited Warranty and License
Barracuda Networks Limited Hardware Warranty (v 2.1)
Barracuda Networks, Inc., or the Barracuda Networks, Inc. subsidiary or authorized Distributor 
selling the Barracuda Networks product, if sale is not directly by Barracuda Networks, Inc., 
("Barracuda Networks") warrants that commencing from the date of delivery to Customer (but in case 
of resale by a Barracuda Networks reseller, commencing not more than sixty (60) days after original 
shipment by Barracuda Networks, Inc.), and continuing for a period of one (1) year: (a) its products 
(excluding any software) will be free from material defects in materials and workmanship under 
normal use; and (b) the software provided in connection with its products, including any software 
contained or embedded in such products will substantially conform to Barracuda Networks published 
specifications in effect as of the date of manufacture. Except for the foregoing, the software is 
provided as is. In no event does Barracuda Networks warrant that the software is error free or that 
Customer will be able to operate the software without problems or interruptions. In addition, due to 
the continual development of new techniques for intruding upon and attacking networks, Barracuda 
Networks does not warrant that the software or any equipment, system or network on which the 
software is used will be free of vulnerability to intrusion or attack. The limited warranty extends only 
to you the original buyer of the Barracuda Networks product and is non-transferable.
Exclusive Remedy
Your sole and exclusive remedy and the entire liability of Barracuda Networks under this limited 
warranty shall be, at Barracuda Networks or its service centers option and expense, the repair, 
replacement or refund of the purchase price of any products sold which do not comply with this 
warranty. Hardware replaced under the terms of this limited warranty may be refurbished or new 
equipment substituted at Barracuda Networks’ option. Barracuda Networks obligations hereunder are 
conditioned upon the return of affected articles in accordance with Barracuda Networks then-current 
Return Material Authorization ("RMA") procedures. All parts will be new or refurbished, at 
Barracuda Networks’ discretion, and shall be furnished on an exchange basis. All parts removed for 
replacement will become the property of Barracuda Networks. In connection with warranty services 
hereunder, Barracuda Networks may at its discretion modify the hardware of the product at no cost to 
you to improve its reliability or performance. The warranty period is not extended if Barracuda 
Networks repairs or replaces a warranted product or any parts. Barracuda Networks may change the 
availability of limited warranties, at its discretion, but any changes will not be retroactive. IN NO 
EVENT SHALL BARRACUDA NETWORKS LIABILITY EXCEED THE PRICE PAID FOR THE 
PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL 
DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING 
SOFTWARE, OR ITS DOCUMENTATION. 
Exclusions and Restrictions
This limited warranty does not apply to Barracuda Networks products that are or have been (a) 
marked or identified as "sample" or "beta," (b) loaned or provided to you at no cost, (c) sold "as is," 
(d) repaired, altered or modified except by Barracuda Networks, (e) not installed, operated or 
maintained in accordance with instructions supplied by Barracuda Networks, or (f) subjected to 
abnormal physical or electrical stress, misuse, negligence or to an accident.