QMS 1800486-001C 用户手册

This chapter explains how to prevent media jam and then provides detailed informa-
tion on how to find and remove media jams.

There are several things you can do to reduce the occurrence of media jams.

Use media that matches the printer specifications.

Make sure the media is not folded, wrinkled, or excessively curled.

Do not overfill the media cassette. The cassette has a fill-limit mark on the inside
left side.

Note:

Ensure that the media in the cassette is flat, especially on the leading edge.

If you have problems with double feeding, remove the media from the cassette
and fan the sheets. They may be sticking together.

Note:

Do not fan transparencies since this causes static.

Remove transparencies from the output tray immediately to avoid static buildup.

Do not allow the output tray to overfill.

Note:

The face-down output tray has a 250-sheet capacity. Jamming may occur if

you allow media to accumulate more than 250 sheets at a time.

Store media in a dry location away from moisture and humidity.

Make sure you’ve loaded the media printing-side up. Many manufacturers place
an arrow on the end of the wrapper to indicate the printing side. If you can’t deter-
mine which side of the media to print on, remove the media from the cassette,
rotate the stack a half-turn, turn the stack over, and then place it back in the
cassette.

Ensure that you have the correct media type selected if you’re printing on enve-
lopes, glossy stock, labels, thick stock, transfer media, or transparencies.

Ensure that the printer is on a hard, flat, level surface.

Ensure that the cassette only contains one type of media at a time.