QMS 1800486-001C 用户手册

 


   

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This chapter provides information to aid you in resolving printer problems: tables of 
common status messages, a problem checklist, and descriptions of common print 
quality problems with corresponding solutions. You’ll also find out what information 
you’ll need to have before placing a service call if one becomes necessary. 

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Status and service messages are displayed in the control panel message window. 
They provide information about your printer and help you locate many problems. 
When the condition associated with a displayed message has changed, the message 
is cleared from the window.

























Status messages are not displayed while the printer is off line.

There is an application specific 
integrated circuit (ASIC) problem. 

Call for service.

There is an application specific 
integrated circuit (ASIC) problem.

 Call for service.

The rear cover over the transfer unit is 
not closed.

Close the rear cover.

You have made an illegal entry in the 
configuration menu.

Enter your information 
again.

The OPC belt cartridge is either 
incorrectly installed or missing.

Install the OPC belt 
cartridge correctly.

The black toner cartridge is empty.

Replace the black toner 
cartridge.

The black toner cartridge is either 
incorrectly installed or missing.

Install the toner 
cartridge correctly.

All pages currently received by the 
printer are being cancelled.

No action needed.