Lucent Technologies Definity Enterprise Communications Server 555-230-220 用户手册
ASAI and Feature Interactions
12-2
Issue 7 May 1998
Stations AWOH do not have disconnect supervision. Therefore they cannot place
calls to trunks that do not have disconnect supervision. When all the parties in a
call that have disconnect supervision drop, the AWOH will also be automatically
dropped. ASAI Phantom Calls cannot be originated from a BRI type AWOH
station.
calls to trunks that do not have disconnect supervision. When all the parties in a
call that have disconnect supervision drop, the AWOH will also be automatically
dropped. ASAI Phantom Calls cannot be originated from a BRI type AWOH
station.
Analog Sets
Redirection
Analog sets do not support temporary bridged appearances. In normal
circumstances, when a call at a multifunction set is left on a simulated bridge
appearance, the call moves away from the analog set. Thus, any domain-control
associations for the analog set receive the Call Redirected Event Report.
circumstances, when a call at a multifunction set is left on a simulated bridge
appearance, the call moves away from the analog set. Thus, any domain-control
associations for the analog set receive the Call Redirected Event Report.
Alerting Event Reports are not sent to SAC-activated analog sets receiving calls.
Redirection on No Answer
Calls redirected by this feature generate the following event reports when a call is
redirected from a nonanswering station:
redirected from a nonanswering station:
■
Call Redirected Event Report:
Provided over the Third Party Domain Control associations when the call is
redirected from a nonanswering agent. This event is
Provided over the Third Party Domain Control associations when the call is
redirected from a nonanswering agent. This event is
not
provided if the call
is requeued to the split or delivered to another agent in the split.
■
Queued Event Report:
Generated if the call queues after being redirected.
Generated if the call queues after being redirected.
■
Call Ended Event Report:
If the call cannot requeue after the call has been redirected from the
nonanswering agent, then the call continues to listen to ringback until the
caller is dropped. In this case, a Call Ended Event Report is generated
when the caller is dropped and the call disconnected.
If the call cannot requeue after the call has been redirected from the
nonanswering agent, then the call continues to listen to ringback until the
caller is dropped. In this case, a Call Ended Event Report is generated
when the caller is dropped and the call disconnected.
Direct-agent calls always redirect to the agent’s coverage path instead of
requeuing to the servicing ACD split.
requeuing to the servicing ACD split.
Auto-Answer Option
The auto-answer analog sets do not receive dial tone after a Third Party Drop or
Third Party Clear Call capability.
Third Party Clear Call capability.
Manual Answer Option
Manual answer analog sets receive dial tone after receiving a Third Party Drop or
Third Party Clear Call capability.
Third Party Clear Call capability.