Shuttle KD20 业主指南

English

6-2

roublesHootinG

I cannot find my NAS device using the Finder tool.

After you verify the LAN connection and setup on the PC/Router side, perform the following checks:
1. Power down the OMNINAS.

2. Remove both HDDs from NAS device.

3. Power on the NAS device (LAN cable must be connected to the PC, Switch, or DHCP Router).

4. Check the power button LED status to see if boot up process is completed (2~5 minutes).

5. Run the Finder program on your PC system. Perform a search to check for your OMNINAS.

6. If nothing the device is not detected, reboot the NAS device once again.

7. If the device is still not detected, refer to

How can I bypass the network setup check? for further

troubleshooting information.

8. If the device is detected, select the device and click Connect.

9. A browser window opens and a prompt displays instructions to add hard disks and shutdown the NAS

device.

10. Click the button to start and make sure the NAS device shuts down and powers off completely.

11. Install your HDDs back in the drive bays.

12. Power up the NAS device to and look to see if it is detected.

13. If the device is still not detected, please contact your Service Center (http://global.shuttle.com/sup-

port/).

I cannot map the network drive.

1. Use the delete network drive function to clean any conflicting or unused network drives (in DOS box,

use net use * /delete command to clean up all network drives)

• Change the assigned drive letter in the map network drive function by clicking on the downward arrow

next to the drive letter to open the drop-down menu.

• Use the Finder utility to clean up all network drives.

2. Then use the Finder utility to reconnect the Network drive(s) again.