Whirlpool WOC97ES0ES 业主指南

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer 

to the warranty page in this manual and scan the code there with your mobile device, or visit 

http://www.whirlpool.com/product_help. 

In Canada, visit 

http://www.whirlpool.ca.

Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:

Whirlpool Brand Home Appliances 

Customer eXperience Center 

553 Benson Road 

Benton Harbor, MI 49022-2692

In Canada:

Whirlpool Brand Home Appliances 

Customer eXperience Centre 

200 - 6750 Century Ave. 

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

Oven isn’t wired properly - See the Installation Instructions.
Household fuse is blown, or a circuit breaker is tripped - Replace the fuse or reset the circuit breaker. 

If the problem continues, call an electrician.

Delay Start is set - See the “Cook Time” section
Control Lock is on - Press and hold START for 3 seconds to unlock.
Electronic oven control set incorrectly - See the “Electronic Oven Controls” section.
Sabbath Mode is set - See the “Sabbath Mode” section.
On double oven models, one oven is self-cleaning - When one oven is self-cleaning, the other 

oven cannot be set or turned on.

Oven temperature needs adjustment - See “Oven Temperature Control” in the “Electronic 

Oven Controls” section.

Power failure (display shows flashing time) - Press CANCEL to clear the display. On some models, 

reset the clock if needed. See the “Settings/Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter followed by number) - Press CANCEL to clear the display. See 

“Control Display” in the “Electronic Oven Controls” section. If it reappears, call for service. See the 

“Warranty” section for contact information.

Several cooking cycles between Clean cycles or spills on oven walls and doors - Run additional 

Clean cycles. The affresh

®

 Kitchen and Appliance Cleaner can be used for stubborn soils. See the 

“Accessories” and “Self-Cleaning Cycle” sections for more information.

Warm air coming from the oven vent is normal. During a self-clean cycle, the air stream is increased.
The cooling fan may operate both during an oven’s cycle and after the cycle has ended, causing warm 

air to exit from the oven vent.

It is normal for the convection fan and element to operate during Bake mode to enhance performance 

and heat distribution.

Not all cycles require preheating. See cycle instructions for preheat recommendations. Most cycles 

preheat to 350°F (177°C) in 12 to 17 minutes. Higher temperatures will take more time. Removing 

unused oven racks prior to preheating can help reduce preheat time.

The oven door is open - Close the oven door all the way.
The function has not been entered - See the “Self-Cleaning Cycle” section.
A Timed Self-Clean cycle has been set - See the “Self-Cleaning Cycle” section.
A Cook Time has been set - See the “Cook Time” section.
On double oven models, one oven is self-cleaning - When one oven is self-cleaning, the other 

oven cannot be set to self-clean.