Dacor DYO230S 手册

Warranty and Service

Getting Help

Before you request service:
1. Review the Before You Call for Service section of this manual (see page 41).

2. Use the helpful tips found in our

Problem Solution Guide.

3. Become familiar with the warranty terms and conditions of your product.

4. If none of these tips or suggestions resolves your problem, call our Customer Service Center

at the number below.

Dacor’s Customer Service Center is available 6:00

. – 5:00

. Pacific Time

For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada

Phone: (800) 793-0093, extension 2822

For non-warranty repairs or questions in the US and Canada

Phone: (800) 793-0093, extension 2813

www.dacor.com/contact-us

Warranty

Warranty will be null and void on product that has altered,

defaced, or missing serial numbers and tags.
The owner must provide proof of purchase or closing statement

for new construction upon request. All Dacor products must be

accessible for service.
Warranty is null and void if non-ETL or non-CUL approved prod-

uct is transported from the U.S.A.

OUTSIDE THE FIFTY STATES OF THE U.S.A., THE

DISTRICT OF COLUMBIA, AND CANADA:
LIMITED FIRST YEAR WARRANTY

If your Dacor product fails to function within one year of the

original date of purchase due to a defect in material or work-

manship, Dacor will furnish a new part, F.O.B. factory to replace

the defective part.
All delivery, installation, labor costs and other service fees are

the responsibility of the purchaser.
continued...

What Is Covered

CERTIFICATE OF WARRANTIES: DACOR OVENS
WITHIN THE FIFTY STATES OF THE U.S.A., THE DIS-

TRICT OF COLUMBIA, AND CANADA:
FULL ONE-YEAR WARRANTY

The warranty applies only to the Dacor appliance sold to the first

use purchaser, starting from the date of original retail purchase

or closing date for new construction, whichever period is longer.

Warranty is valid on products purchased brand new from a Dacor

Authorized Dealer, or other seller authorized by Dacor.
If your Dacor product fails to function within one year of the

original date of purchase, due to a defect in material or work-

manship, Dacor will remedy it without charge to you.
All cosmetic damage (such as scratches on stainless steel, paint/

porcelain blemishes, etc.) to the product or included acces-

sories must be reported to Dacor within 60 days of the original

purchase date to qualify for warranty coverage. Consumable

parts such as filters and light bulbs are not covered and are the

responsibility of the purchaser.

LIMITATIONS OF COVERAGE

Service will be provided by a Dacor designated service company

during regular business hours. Please note service providers are

independent entities and are not agents of Dacor.
Dealer display and model home display products with a pro-

duction date greater than 5 years, products sold “As Is,” and

products installed for non-residential use, which include but are

not limited to religious organizations, fire stations, bed & break-

fast, and spas carry a one year parts warranty only. All delivery,

installation, labor costs, and other service fees are the responsi-

bility of the purchaser.