Amana ART104TFDW 保修信息

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页码 3
16
2/14
AMANA
®
 
MAJOR APPLIANCE 
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED 
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the 
Customer eXperience Center:
Name, address and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1.
Before contacting us to arrange service, please determine whether your product requires repair. Some questions 
can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver 
section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit http://
amana.custhelp.com.
2.
All warranty service is provided exclusively by our authorized Amana Service Providers
. In the U.S. and Canada, 
direct all requests for warranty service to: 
Amana Customer eXperience Center
In the U.S.A., call 1-800-843-0304. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Amana dealer to determine whether another warranty applies.
http://amana.custhelp.com
ONE YEAR LIMITED WARRANTY
WHAT IS COVERED
WHAT IS NOT COVERED
For one year from the date of purchase, when this major 
appliance is installed, operated and maintained according to 
instructions attached to or furnished with the product, Amana 
brand of Whirlpool Corporation or Whirlpool Canada LP 
(hereafter “Amana”) will pay for Factory Specified 
Replacement Parts and repair labor to correct defects in 
materials or workmanship that existed when this major 
appliance was purchased, or at its sole discretion replace the 
product. In the event of product replacement, your appliance 
will be warranted for the remaining term of the original unit's 
warranty period.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS 
LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS 
PROVIDED HEREIN. Service must be provided by a Amana 
designated service company. This limited warranty is valid 
only in the United States or Canada and applies only when the 
major appliance is used in the country in which it was 
purchased. This limited warranty is effective from the date of 
original consumer purchase. Proof of original purchase date is 
required to obtain service under this limited warranty.
1.
Commercial, non-residential, multiple-family use, or use inconsistent with 
published user, operator or installation instructions. 
2.
In-home instruction on how to use your product.
3.
Service to correct improper product maintenance or installation, installation not in 
accordance with electrical or plumbing codes or correction of household electrical 
or plumbing (i.e. house wiring, fuses or water inlet hoses).
4.
Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation 
solutions, etc.).
5.
Conversion of products from natural gas or L.P. gas.
6.
Damage from accident, misuse, abuse, fire, floods, acts of God or use with 
products not approved by Amana.
7.
Repairs to parts or systems to correct product damage or defects caused by 
unauthorized service, alteration or modification of the appliance.
8.
Cosmetic damage including scratches, dents, chips, and other damage to the 
appliance finishes unless such damage results from defects in materials and 
workmanship and is reported to Amana within 30 days. 
9.
Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive 
environments including but not limited to high salt concentrations, high moisture or 
humidity or exposure to chemicals.
10. Food or medicine loss due to product failure.
11. Pick-up or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where an 
authorized Amana servicer is not available.
13. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, 
decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that 
interfere with servicing, removal or replacement of the product.
14. Service or parts for appliances with original model/serial numbers removed, altered 
or not easily determined.
The cost of repair or replacement under these excluded circumstances shall 
be borne by the customer. 
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR 
PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the 
duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you 
also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Amana makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations 
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you 
should ask Amana or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. AMANA SHALL 
NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental 
or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may 
have other rights that vary from state to state or province to province.